Privacy Policy

Introduction

Welcome to Splitfloor. We are committed to protecting your personal information and your right to privacy. Splitfloor offers customizable renovation and upgrade options designed specifically for individual rooms in homes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

• Name and contact information (email, phone number, address)
• Billing and payment information
• Property details and renovation preferences
• Account credentials and profile information
• Communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Location data (with your permission)

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our renovation services
• To process your transactions and send confirmations
• To communicate with you about your projects
• To send you updates, newsletters, and marketing materials
• To improve our website and services
• To analyze usage patterns and trends
• To detect and prevent fraud or security issues
• To comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, contractors, and marketing partners.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure servers with regular security updates
• Access controls and authentication procedures
• Regular security audits and monitoring
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.